We always strive for excellent customer satisfaction – and it reflects in our customer-oriented Refund Policy!
When can our customers request a refund and how?
1. A customer can be eligible for a refund if an e-mail requesting a refund is done by the customer (with the registered email id) to refund@finableindia.com within 48 hours of purchasing the Finable India Subscription Plan. The payment mode for the refund will be the same as the mode through which the customer payment was received. As per the banks, the refund can be received within 7 to 8 working days.
2. If the customer is unable to communicate with the company in English, Hindi, or Gujarati, they can apply for a refund within 48 hours of purchasing the subscription.
3. There are certain areas/locations in which our company does not provide its services. If any person who has bought our subscription and belongs to such areas/locations can apply for a refund within 48 hours of purchasing the subscription.
If you have any query/doubt regarding our policy, please contact us by writing at support@finableindia.com or calling on +91 84478 96394 between 10 AM to 5 PM (business days only).